Legal

Privacy Policy

DCBank appreciates the opportunity to help our customers meet their banking and payments needs. From the day DCBank was founded in 2007, earning and keeping our customers’ trust has been at the very core of our business ... Read Full Text

Terms & Conditions

The following terms and conditions together with any documents or additional terms incorporated by reference (collectively, the “Terms”) will govern access to and use, including any content, functionality, and services through, the Digital Commerce Bank (“we” or “DCBank”) ... Read Full Text

Electronic Access Terms & Conditions

These electronic access term and conditions govern electronic access to a bank account or bank accounts (“Online Accounts”) that you have with Digital Commerce Bank (“we”, “us” or “DCBank”)... Read Full Text

Security

We work hard to protect your confidential information and privacy when dealing with us online. A secure login process and strong encryption are only the first steps in helping to prevent others from accessing your account information online. ... Read Full Text

Resolving Complaints

At DCBank, our customers come first in everything we do. If you do have a complaint, we encourage you to let us know and give us the opportunity to resolve the issue. We promise to address your complaint quickly, efficiently and professionally ... Read Full Text

Understanding Tied Selling

The Bank Act requires banks to inform customers in plain language that coercive tied selling is illegal. To comply with the law, DCBank is providing this information explaining ... Read Full Text

Regulatory Information

The Bank Act requires banks to inform customers in plain language that coercive tied selling is illegal. To comply with the law, DCBank is providing this information explaining:... Read Full Text